The aim of the Ivanhoe Homes is to provide comfortable and supportive, low cost accommodation to patients and their carers coming to Melbourne for hospital treatment.
Any hospital in Melbourne is eligible to refer patients and carers to the home for accommodation. Initial bookings must be made or confirmed by a doctor, liaison nurse, social worker, or other professional at the treating hospital. Residents who have previously stayed at the home may make subsequent bookings directly themselves to attend hospital appointments or treatment.
We accept patients claiming TAC, Workcover and State Patient Transport Schemes. The cost to residents is kept to a minimum and is usually tied to the amount claimable from Workcover, TAC or the Patient Travel Assistance Scheme of their home state. Eligibility and payments vary from state to state.
Upon your arrival we will do our best to notify you of our accommodation costs and/or the various claim requirements. If you are in any doubt regarding accommodation costs please to not hesitate to speak to Sandra or Leila in the Office asap.
We accept cash or cheque and have EFTPOS facilities. We do not provide invoices to residents; however, upon payment we do provide receipts.
If you are staying less than 3 nights we ask that you pay yourself prior to departure. If eligible, you may then claim back the accommodation cost from the relevant government department.
RATES (Based on the current relevant State Government refunds):
If claiming from DHHS :
Victoria: $45 per person / per night
Northern Territory & Queensland: $60 per person / per night
Tasmania: $87 per person / per night
South Australia: $40 per person / per night
Western Australia: $60 per person / per night or $75 for two people per night
New South Wales: $43 per person / per night or $60 for two people per night
ACT: $50 per person / per night
If unable to claim from DHHS:
Adults: $25 per person / per night
Children aged: 0-1 year old – no charge 2 – 15 year old – $15 per child / per night
(Children are permitted to stay only on Friday and Saturday nights unless they are the patient)
Extra person staying on fold out bed: $15 per person / per night
Those staying longer than 5 nights may be able to have their accommodation Bulk Billed. If eligible we ask that these arrangements be made at the start of your stay to ensure all the required paperwork is in order.
If you have made Bulk Billing arrangements for your accommodation and choose to claim your travel home on weekends the government will not cover the cost of keeping your room here while you are at home. You will therefore need to either check out of your room or pay $25 per night for those nights you will be away from the Ivanhoe Homes to keep your room.
There is also a $20 key deposit payable at the time of checking in and fully refundable when returning the key upon checking out.
The Ivanhoe Homes relies on this accommodation income together with support from many community groups, particularly in country areas, for their continued operation. The Ivanhoe Homes does not receive any government financial or other support and do not seek it, as we prefer to be independent as far as possible. The support of service groups and individuals from towns whose residents have benefited from the home have helped sustain our operations. Many former residents remain active supporters.